Last updated: October 2026
When you make an enquiry or booking, we may collect information such as your name, phone number, email address, pickup and drop-off locations, travel dates, passenger details and booking information.
We use your information to process bookings, arrange transportation, communicate with you about your journey, respond to enquiries, provide customer support and improve our services.
Where reasonably necessary, we may share relevant information with drivers, transport providers, payment processors and service providers to arrange or complete your booking. We may also disclose information where required or authorised by law.
Payments may be processed by third-party payment providers, whose own privacy policies and security practices may apply. We take reasonable steps to protect the personal information we handle. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Our website may use cookies or similar technologies to support website functionality, remember preferences and understand website usage. You can manage cookies through your browser settings, although some website features may not work as intended if cookies are disabled.
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate records, resolve disputes and meet applicable legal or business requirements.
Depending on the laws that apply to your information, you may have rights to request access to or correction of personal information we hold about you. You may contact us with a privacy-related enquiry or concern. We will handle requests in accordance with applicable law.
Our website may contain links to third-party websites. Those websites operate independently and may have their own privacy policies. We encourage you to review their policies before providing personal information.
If you have questions or concerns about this Privacy Policy, you can contact ABC Shuttle using the details below.
Phone: 1300 927 287
Email: info@abcshuttle.com.au
